Speedy Go Express Privacy Policy
Speedy Go Express respects the privacy of its users and is committed to protecting the personal data collected when using the app or any of its services. This policy explains how we collect, use, and protect information.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Full Name
Phone Number
Email Address
Pickup and Delivery Address
Login Data
1.2 Shipping Information
Shipment Details (Weight, Dimensions, Package Type)
Pickup and Delivery Locations
Shipping and Delivery Date and Time
1.3 Technical Information
Device Type and Operating System
IP Address
In-App Usage Data
2. How We Use the Information
We use the information we collect for the following purposes:
Providing and delivering local and international delivery services
Communicating with users regarding orders or updates
Improving the user experience and service quality
Processing payments and preventing fraud
Complying with legal and regulatory requirements
3. Sharing Information with Third Parties
We do not sell or rent your personal data to any third party. Data may only be shared in the following cases:
With delivery partners or couriers to fulfill orders
With electronic payment service providers
Upon request by competent legal or governmental authorities
To protect the rights of Speedy Express or its users
4. Data Protection
We are committed to taking appropriate technical and organizational measures to protect user data from:
Unauthorized access
Unlawful modification or disclosure
Loss or damage
However, absolute data security cannot be guaranteed online.
5. Data Retention
We retain personal data only for the period necessary to fulfill the purposes outlined in this policy or as required by applicable laws in the United Arab Emirates.
6. User Rights
Users have the right to:
Access their personal data
Request correction or updating of their data
Request deletion of their account or data (unless this conflicts with legal obligations)
Object to certain types of processing
Requests can be submitted via the contact methods listed below.
7. Cookies
The app may use technologies similar to cookies to improve performance and analyze usage, without directly collecting personally identifiable information.
8. Children's Privacy
Speedy Express services are not intended for individuals under the age of 18, and we do not knowingly collect their personal data.
9. Amendments to the Privacy Policy
Speedy Express reserves the right to amend this policy at any time. Users will be notified of any material changes through the app or available communication channels.
10. Contacting Us
For any questions or requests related to the Privacy Policy, please contact us via:
Email: speedyexpress@gmail.com
Customer Service Number: +972-545904860
By using the Speedy Express app, you acknowledge and agree to this Privacy Policy.
